We're here to help you find your perfect home in Kenya
Fastest response time (usually within 5 minutes during business hours)
For detailed inquiries and partnership requests
support@houserentkenya.co.ke
Response time: 24-48 hours
Monday - Friday: 8:00 AM - 6:00 PM EAT
Saturday: 9:00 AM - 3:00 PM EAT
Sunday: Closed (email support only)
Request their ID, title deed, and Letter of Allotment. Verify ownership at the Land Registry. Use our Landlord Verification Checklist and never pay before signing a lease.
No. Goodwill payments are legally questionable and should be avoided. They have no basis in Kenya's Rent Restriction Act or Landlord & Tenant Act. Report such demands to authorities.
30 days from move-out (minus legitimate deductions). If not refunded, you can file a claim with the Rent Restriction Tribunal within 60 days. Use our Deposit Timeline Tracker.
No. Kenya law requires 2-month written notice AND a court order. Self-help evictions (changing locks, cutting utilities) are illegal. See our Legal Rights Guide.
Yes! We verify every landlord's ID and title deed before listing. Look for the green "Verified" badge. We also have a zero-tolerance policy for scams and fraudulent listings.
HouseRentKenya is FREE for tenants - browsing, tools, resources, all at no cost. Landlords pay a small fee to list verified properties. We make money through premium listings, not tenant fees.